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Five people sit at a table with laptops and work together; Copyright: Unsplash/Annie Spratt

Ahold Delhaize opens a tech studio in Bucharest

08.05.2024

The aim is to develop employees' digital and technological skills. Around 250 top talents from the technical field are to be recruited in the coming years.
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A hologram of a seated woman giving advice in a bright box, with a man sitting and a woman standing in front of it; Copyright: Cairo AG

Holographic consulting in retail

06.05.2024

Holograms only exist in science fiction films? In fact, holographic customer advice has now been tested in the retail sector. Sales staff from Cairo AG were able to accompany customers on their shopping trip from a distance and in person at the same time.
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A person stands in front of an LED wall; Copyright: Boston Consulting Group

Innovate – or lose your seat at the top table, dear retailers

29.04.2024

Established players in the retail sector have been usurped by creative newcomers that have prioritized innovation. Staying ahead of the curve in terms of technological advancements and consumer preferences is a factor for success.
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Two IKEA employees talk to each other; Copyright: INGKA Group

AI revolution at IKEA retail

22.04.2024

IKEA is bringing forward a bold initiative to embed Artificial Intelligence literacy across its organisation, embracing the future of technology and humanity, hand in hand.
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Four people sit together and discuss their business plans on a whiteboard; Copyright: Austin Distel / Unsplash

Leading global grocery retailers establish collaborative venture fund

11.04.2024

The fund will seek to invest in innovative start-ups and scale-ups that deploy technology to enhance customer experiences, transform the grocery value chain and address the sector’s sustainability challenges.
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Fruit and vegetable department of a SPAR supermarket in Austria; Copyright: SPAR/Foto Karg

AI-assisted inventory management and shelf planning in food retail

28.03.2024

Optimal inventory management is important in food retail. Food waste can be combated with the help of AI and precise predictions of purchasing behavior.
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A shopping cart with a display on the handle; Copyright: ColruytGroup

Smart Cart developed and tested in-house at Colruyt Lowest Prices

22.03.2024

Customers at Colruyt Lowest Prices might see a very special cart popping up in the aisles of their store. A new type of innovative shopping cart will be tested.
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A man stands in front of a glass wall behind which many different virtual displays of statistics can be seen; Copyright: Coresight Research/competera

AI pricing for retailers: Coresight research report delivers insights

21.03.2024

The new report outlines the measurable advantages of utilizing AI for pricing decisions, as well as the obstacles retailers must overcome to maximize the returns of AI pricing technology investments.
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GemArt, JewelBot, and VoiceGem: new implementations of AI in the jewelry industry

20.03.2024

The first Artificial Intelligence platform designed exclusively for jewelers offers three cutting-edge AI tools: each is tailored to revolutionize business operations and drive growth.
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A person holds a tablet in their hand, a virtual shoe floats above it and in the background are other symbols that are supposed to stand for AI; Copyright: First Insight

AI perception gap on predictive analytics value

14.03.2024

A new study uncovers a divide within the retail sector: CEOs are half as likely to see AI’s predictive analytics as a top 3 promising application compared to their management teams.
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A man is holding a smartphone against a scanner to enter an autonomous store; Copyright: Sainsbury's

“Autonomous stores”: Future reality or hype?

21.02.2024

The concept of "Autonomous Stores", enabled by the development of artificial intelligence, is not new. Miya Knights, Publisher Retail Technology magazine, examines the increasing role of automation in stores.
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An automated store targeting Gen Z incorporating technology and AI powered tools; Copyright: SPAR Hungary

SPAR Hungary trials Gen Z pop-up store using AI

16.01.2024

In order to specifically target Gen Z customers, SPAR Hungary ran a two-day trial of an automated store – incorporating technology and AI powered tools.
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A fruit and vegetable section in a supermarket; copyright: SPAR/Foto Karg

Innovation campaign for fresher fruit and vegetables awarded

09.01.2024

With its innovative "Fruit and vegetables 3 days fresher" campaign, SPAR Austria won the "Future of European Commerce" Award in the Digitalisation category.
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Woolworths new team member serves his first customer; Copyright: Woolworths Group

First of its kind accessible checkout unveiled by Woolworths

20.12.2023

Woolworths has unveiled an accessible checkout, designed specifically for team members living with a physical disability, including people who use wheelchairs and other mobility aids such as walkers.
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A person stands at the scan-free checkout; Copyright: Tesco

Tesco trials new scan-free technology on self-service tills

11.12.2023

Customers at the Tesco Fulham Reach Express will be able to just walk up to the scan-free checkout and it will magically present them with a list of the products they have picked up, so they don’t have to spend any time scanning each item. They can check the list and then pay in the usual way.
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A smartphone on which the AI assistant can be seen; Copyright: Kingfisher

Kingfisher launches AI-powered DIY assistant

23.11.2023

Kingfisher has launched the first AI-powered assistant in the home improvement sector, harnessing the capability of generative AI to support customers with their DIY projects.
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The headquarter building of fashion company Mango; Copyright: Mango

Mango launches conversational generative AI platform

16.10.2023

Mango is moving forward in its digital transformation with the launch of Lisa, the company’s own internal conversational generative Artificial Intelligence platform.
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A visual for AI as digital shopping assistants; Copyright: Mohamed Nohassi/Unsplash

AI shopping guide announced by Microsoft

10.10.2023

Development in e-commerce never stands still. Microsoft provides proof with its new AI functions for the Bing search engine, which are soon to be rolled out. The Buying Guide is a shopping guide tailored to users within the Bing search results page.
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Five glasses in different shades and shapes; copyright: Mister Spex

Mister Spex launches first custom collection of 3D-printed eyewear

05.10.2023

The combination of the latest facial scanning technology with high-quality 3D printing creates a made-to-measure collection with very good wearing comfort due to the individual fit.
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The Cameron Battery Storage, is co-located with Ingka Investments’ Cameron Wind Farm ; Copyright: Ingka

Ingka Investments partners with Apex Clean Energy

14.09.2023

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A ship full of Maersk containers; Copyright: Bestseller

Bestseller joins a pioneering voyage

07.09.2023

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A visualization for GPT4; Copyright: D koi/Unsplash

Carrefour integrates OpenAI technologies and launches a generative AI-powered shopping experience

16.06.2023

Carrefour has launched Hopla, a chatbot based on ChatGPT which will be integrated into the Carrefour.fr website. Customers are able to use this natural-language AI to help them with their daily shopping.
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A refrigerated shelf with glass door with food inside, a hand holding a smartphone in front of it; Copyright: Colruyt Group.

Tech innovations for urban shopping convenience

30.05.2023

The Belgian Colruyt Group is testing various innovative store and shopping concepts. Much of this revolves around technology-supported shopping convenience in cities.
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Iconic image for a digital twin in retail; Copyright: Daniels Joffe/Unsplash

Digital twins in retail

17.05.2023

So-called digital twins are designed to enable decision-makers and employees in companies to run through scenarios and thus make better decisions.
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A man gives a talk on a red stage in front of an audience; Copyright: Messe Düsseldorf/ctillmann

Retail Technology Stage @ EuroShop 2023

13.03.2023

The Retail Technology Stage at EuroShop featured many technological solutions for the retail sector. Suppliers and users discussed current use cases.
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Diverse customer experience management team, five young people talking; Copyright: Envato/friends_stock

Embracing agility and building creative, technically diverse teams

20.07.2022

Digitalization opens up endless possibilities, but also requires a great deal of adaptability. The annual Adobe study in 2022 was dedicated to digital trends and their significance for companies.
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Smartphone held over a checkout scanner; Copyright: Rawpixel

Hybrid commerce: the key to retail success

24.01.2022

Interview with Xenia Giese, Industry Executive Retail & Consumer Goods at Microsoft Deutschland GmbH, about new retail business models.
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A small grocery store of Billa in a container on a parking lot in front of alpine scenery; copyright: Billa

Automated smart stores: Never run out of milk for your cereal ever again!

27.10.2021

While stores with no (sales) staff sounded like science fiction just a few short years ago, they are now fast becoming a reality. Even though smart stores are not yet the new retail norm across the board, they are moving away from being sporadic, mere testing locations and pilot projects.
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Baked goods lie on a store shelf; copyright: Mae Mu/Unsplash.

Energy management: ecological footprint in bakeries

23.06.2021

Intelligent planning can counteract food and energy waste. The EIT Food project PrO4Bake aims to use AI to optimize the daily processes of bakeries.
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Unmanned store of Carrefour on orange ground; copyright: Carrefour Express 24/7

Shopping 24/7: Staff-free operated stores

31.03.2021

Tiny store, micro store, smart store, vending machine store – different names for concepts that all have the same goal: Customers shop 24/7 in staff-free stores.
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Different sweet pastries can be seen on a screen, the computer frames them automatically; copyright: beta-web GmbH

Retail Technology for hands-on use

19.02.2020

Digital and with optimized processes – that is how the store of the future will look like. EuroShop 2020 shows all the technologies that make life easier for retailers.
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C-star partners with THE GRID to bring smart retail startups to market faster; Copyright Messe Düsseldorf.

Networking hub of the C-star: The Grid

30.04.2019

C-star, Shanghai's International Trade Fair for Solutions and Trends all about Retail, took place from 25 to 27 April. One of the highlights for 2019 was the partnership with THE GRID.
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Elf Sack, Fox Fairy, Rio Fresh, Jian 24, C-star 2019, Smart Retail Life Zone, ReTailor Hub; copyright:  Elf Sack/Fox Fairy/Rio Fresh/Jian 24

Smart Retail Life Zone @ C-star 2019

18.04.2019

C-star 2019 will be held from April 25-27 at Hall N5 of the Shanghai New International Expo Center. This year's event will bring together 150+ well-known exhibitors from all over the world, bringing unique design concepts and advanced retail technology.
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