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Overview: Retail Technology

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An employee in a shoe store advises a customer with a shoe card using a tablet; Copyright: Adobe Express

Endpoint Detection and Response as a key component of cyber security

16/12/2024

Endpoint Detection and Response (EDR) provides an essential solution for detecting threats on endpoint devices. In networked retail environments, EDR systems are an indispensable component of an agile and robust cyber security strategy.
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One hand holds a smartphone, on which a ticketing system can be seen. Next to it and behind it are screens also with ticketing systems; Copyright: Moviik

Queue management for retailers: customer convenience by respecting their time

06/12/2024

For retailers, queuing customers mean great sales potential, but waiting times can also lead to dissatisfaction. The start-up Moviik recommends that retailers use agile queue management and digital tickets.
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A red warning sign with an exclamation mark stands on an illuminated keypad; Copyright: Adobe Express, AI generated

Helpful resources and basic building blocks for cybersecurity

27/11/2024

From his many years of experience at Globetrotter and as Chief Information Security Officer in the retail sector, expert Michael Linke reveals the most important building blocks of a cyber security strategy. 15 practical tips range from technologies to corporate culture.
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A lock symbol in a cloud, surrounded by glowing lines, symbolises security in the cloud; Copyright: Adobe Express

Why retail companies should protect themselves against cyberattacks – and how

27/11/2024

Retail is becoming increasingly digital and the entire supply chain is growing more interconnected. This makes retailers particularly vulnerable to cyber threats. This is why cyber security expert Michael Linke urgently advises retailers to build up cyber resilience.
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The EHI Technology Days Expo in Bonn with numerous exhibitors and visitors; copyright: beta-web GmbH/Pott

Valuable lessons learned from the development and use of technologies in retail

21/11/2024

Sharing successes and failures is essential for progress in the retail industry. The EHI Technology Days 2024 provided a platform for this, with leading retail companies and innovators such as Fressnapf, Edeka, Colruyt and MediaMarktSaturn sharing their experiences with the use of various retail technologies and providing valuable tips.
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A person works on a digital, holographic 3D model of a glowing flower; Copyright: Adobe Express, AI-generated image

Generative AI in content marketing boosts efficiency and creativity

05/11/2024

Generative artificial intelligence (GenAI) generates unique and creative content, whether text, images, video or audio. Generative AI models are now bringing about ground-breaking changes in content marketing.
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Colourful, glowing lines representing data streams flow over a dark, technical surface with diagrams and symbols; Copyright: Adobe Express

Supply chain planning: using forecasts to optimise stock levels

30/10/2024

One of the strengths of AI is deriving predictions from big data. RELEX Solutions specialises in this data-driven forecasting for the supply chain. Ramona Saager explains what this means for retailers in concrete terms.
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A woman in a convertible takes drinks at a drive-in service window; Copyright: Adobe Stock

In-car retail apps and services for a seamless shopping experience

16/10/2024

Target makes it possible to pick up ordered purchases in the car via the retailer app. This in-car commerce via vehicle-integrated systems such as Apple CarPlay or Android Auto offers customers a touch-free, mobile shopping experience.
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A blue four-legged robot stands in a warehouse; Copyright: Otto Group

Warehouse robotics: transforming retail logistics

10/10/2024

Artificial intelligence and robotics can increasingly be found in the warehouse of a large retailer. Automated systems are optimising logistics processes and helping retailers to combat labour shortages.
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Glowing fingerprint on an electronic circuit; Copyright: Adobe Express

Cybersecurity technologies protect customer data in retail

24/09/2024

Digital data management is indispensable in modern retail. However, this increases the vulnerability to cyber attacks. Strong protection of sensitive data through modern cyber security technology is therefore becoming increasingly important.
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