A blue digital network shows symbols for online shopping and e-commerce; Copyright: Freepik

Explosive growth: Generative AI drives website traffic up

03/04/2025

According to Adobe Analytics, traffic from generative AI sources – such as chatbots or AI-powered search assistants – on U.S. retail websites increased by a staggering 1,300 percent between November and December 2024.

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Automation of cash processing at the point of sale

21/03/2025

More and more retailers around the world are turning to automated cash processing. New studies show that the use of cash handling devices is increasing rapidly in Europe, the USA and other markets.

A hand holds a credit card to a reader with a digital display; Copyright: Adobe Express, AI generated

Smart stores put to the test

19/03/2025

There are many staff-free store tests in the countryside, in cities and at airports. But not every concept is successful. We spoke to Prof. Dr. Stephan Rüschen from DHBW Heilbronn about his research findings on smart stores.

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Understanding online shopping cart abandonment

18/03/2025

Many customers do not complete their online purchase. We show you why this may be the case and how you can reduce abandonment and thus increase your conversion rate.

A futuristic shop window displays holographic garments and digital information; Copyright: Adobe Express, AI generated

Omnichannel strategy as a success factor for the retail sector

18/03/2025

"E-commerce will mean the end of brick-and-mortar retail!" This fear has not been confirmed: online pure players are opening branches and brick-and-mortar retailers have web stores. Many retail companies are therefore relying on a mix of online and offline.

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How is payment behavior changing in Europe?

05/03/2025

Survey results from European consumers show: cash is becoming less important, while digital payment methods are gaining relevance. The digital euro in particular is coming more into focus

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The digital euro and the retail sector

05/03/2025

The European Central Bank is pushing ahead with the introduction of the digital euro. What would a digital central bank money mean for consumers, but also for the retail sector? A thought experiment.

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Autonomous stores have potential, but face challenges too

27/02/2025

In a study, the EHI Retail Institute surveyed consumers on their attitudes towards autonomous stores. The results show both opportunities and challenges for smart stores.

A large crowd streams into the entrance hall of EuroCIS 2025; Copyright: Messe Düsseldorf / ctillmann

EuroCIS 2025: A compass for the future of retail

26/02/2025

Three days full of innovations, pioneering technologies and inspiring impulses – EuroCIS 2025 impressively demonstrated why it is the central platform for retail technology in Europe.

A hand interacts with a digital interface that displays various logistics and goods symbols in a warehouse; Copyright: Freepik

Sales forecasts: using AI image recognition for purchasing goods

21/02/2025

The Fraunhofer Institute IAIS presented an innovation at EuroCIS 2025: a photo of a product is enough to determine precise sales forecasts within seconds - with the help of generative AI.